Some frequently asked questions

In order to apply you need to download the application using following links [click here]. Please check on the website if the area in which you are currently living is open for online registration.

The amount of financial assistance being provided is based on cost of living and in agreement with our partners and the government. In Poland, we are distributing PLN 2,840 to eligible individuals, with PLN 2,440 more for every additional person in the household (these amounts may vary slightly depending on exchange rates on the day of collection) – up to five members of the household total. For now, we are offering these distributions in one installment.

The amount of assistance per month:

1 member in a household = 2,840 PLN/month;

2 members in a household = 5,280 PLN/month;

3 members in a household = 7,720 PLN/month;

4 members in a household = 10,160 PLN/month;

5 or more household members = 12,600 PLN/month.

Cash assistance will be provided in one installment.

If your application is approved, we will send you information about how to receive the aid.

We anticipate a large volume of applications. Please expect at least two weeks before you hear a response to your application. We are working as quickly as possible.

Updates are sent via Viber and WhatsApp

No, only one person in a household can apply for aid. Duplicate applications will slow down the approval process.

Donors have donated money to the Polish Red Cross and International Federation of the Red Cross for the purpose of helping people displaced from Ukraine. We have an obligation to ensure that the money is distributed to people who meet the eligibility criteria. We use your identification documents to verify that the money is distributed properly.

You know your situation best. You decide how best to use the financial assistance for your needs during this time.

The Polish Red Cross and the International Federation of Red Cross and Red Crescent Societies collects and processes your personal data as part of this financial assistance application process. We collect personal data for each member in the household. This includes name, date of birth. We collect government issued identity document, which could include QR codes from the process or photos of Ukrainian government issued identity documents such as national identification card, passports, or driver's license and images of individuals holding government identity documents. We collect location through mobile phones or browsers. We are collecting this information to verify your identification and eligibility for Red Cross financial assistance.

If you do not have a phone and you cannot borrow phone from anyone – you may still receive assistance in Polish Red Cross office – please check the website for information in which offices information points were established.

The Red Cross has been distributing material items since the start of the Ukraine crisis and we will continue to do so. We are adding distribution of cash assistance to this already existing material aid because there are advantages to providing financial assistance, including:

• Cash enables people to purchase items specific to their individual needs.
• Actively taking a role in decision making has been proven to help in a person’s recovery from traumatic events.
• Providing financial assistance supports the local economy as people make their purchases at local markets.

Red Cross financial assistance focuses on people who are most at-risk such as female-headed households, large families, older people, and people living with disabilities. Priority will be given to the most vulnerable households.

The financial assistance provided by the Red Cross is an emergency safety net – a lifeline. It is intended to help refugees cover some of their immediate basic needs, such as food, transport, rent, medicines. The financial assistance supplements support being provided by governments and agencies, helps families cope with rising prices for basic commodities, and acts as a buffer until people are able to find employment where they have settled.

We are currently prioritizing providing financial assistance to people directly impacted by the conflict who have been displaced from their homes. We recognize that host families are playing a critical role in also providing support to people who have been displaced. We are currently exploring options on how we can best support them as well.

Yes, beneficiaries should stay in the country of registration

Please check our information line to receive technical support and more information about the program

currently available in the following powiats:

Poznan (from 27th of April until 26th of May)

Bydgoszcz (from 22nd of May until 31st of May)